Founded in 1926, The Count Basie Center for the Arts is New Jersey’s premier center for the cultural arts, with a mission to Inspire, Educate and Entertain through its variety of live events, opportunities in arts education and community engagement. Every year, tens of thousands of students and more than a quarter million eventgoers experience Count Basie Center programming.

Over the last decade, the Basie Center organization has grown to include two performances spaces (the historic Hackensack Meridian Health Theatre and The Vogel), Basie Center Cinemas, community theatre company Phoenix Productions, and the Grunin Arts & Education Building, home to all Turner Academy of the Arts programming, including the Count Basie Center Conservatory of Music.

The Count Basie Center embraces and amplifies positive change through diversity and inclusion — from our offerings onstage, to our work in the community and our efforts to recruit the best possible workforce for our nonprofit organization.

Please note:

• All candidates must be authorized to work full-time in the United States.
• All candidates must apply online by clicking the job application link included with each description.
• No phone calls please.

Open Positions:

ParkStage – Event Staff (Summer 2026)
Box Office Representative
Scenic Carpenters
Private Instructors / Teaching Artists
Director of Ticketing & Venue Engagement

 

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Event Staff – ParkStage (Summer 2026)

Location: East Freehold Park Showgrounds Position Type: Seasonal / Part-Time Pay Range: $16.00 – $18.00 per hour • 18+

ParkStage is a large-scale, open-air performance venue launching in summer 2026 at the East Freehold Park Showgrounds, developed through a partnership between the Count Basie Center for the Arts and Monmouth County Tourism. The venue is designed to host thousands of patrons per event across general admission, pit, and premium VIP experiences.
We are seeking friendly, attentive, and service-oriented event staff to help create a welcoming and seamless guest experience throughout the season.

Key Responsibilities:
• Greet and welcome guests upon arrival
• Scan tickets and assist with seating and wayfinding
• Provide accurate information about the venue, amenities, and event details
• Monitor crowd flow and help maintain a safe environment
• Respond to guest needs and escalate concerns as appropriate
• Assist with selling ParkStage merchandise

Qualifications:
• Strong customer service and communication skills
• Ability to remain calm and professional in a fast-paced environment
• Willingness to work evenings, weekends, and holidays
• Comfortable working outdoors in varying weather conditions
• Ability to stand for extended periods and move throughout the venue as needed during events
• Previous guest services or event experience preferred, but not required

APPLICATION FORM

 

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Box Office Representative

Position Description
The Count Basie Center for the Arts seeks a highly motivated, experienced, and team-oriented Box Office Representative to join our team. This is a part-time position and hours will vary based on the venue’s schedule. Box office representatives must be able to work days, evenings, and weekends.

Job Description
Reporting to the Box Office Manager, the Box Office Representative handles customer interactions efficiently and professionally, assists with daily sales reconciliation, ticket account management and fulfillment, and guest services.

Key responsibilities are as follows:

• Demonstrate excellent customer service skills, respond promptly to customer inquiries, requests, and emails in a professional and friendly manner
• Have a working knowledge of both venue’s performances and Count Basie Center’s policies and services
• Handle guest accommodations and ADA Accessibility compliance as it pertains to ticket sales
• Handle tasks and special requests from the Ticketing Director and/or Box Office Manager in a timely manner
• Monitor and reconcile finances in Box Office at the end of shift
  • Reconcile any issues between ticket sales, possible shortages or overages in cash drawers, chargebacks, etc.
• Pull lists and reports from ticketing system as needed
  • Create reports and lists at the request of department heads
• Perform all tasks leading up to and during performances, including distributing Will Call tickets, processing in-person sales, and monitoring all inquiries and complaints from patrons
• Communicate with all Front of House staff to ensure the best patron experience and assist in resolving any seating or customer issues to the best of one’s ability
• Be available 30 minutes to an hour after a performance begins to assist patrons attending the event with inquiries and ticket purchases

Qualifications:

• Excellent customer service and communication skills
• Ability to efficiently and effectively resolve issues for customers, frequently, in a time-sensitive environment
• Outstanding written and verbal communications etiquette
• Excellent organizational skills with the ability to work in a collaborative environment
• Ability to efficiently process financial transactions and balance cash drawer
• Position requires the ability to accommodate a flexible schedule, including weekdays, evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment
• Applicants must have availability to work a minimum of two shifts per week
• Previous experience with Ticketmaster, AXS, or Tessitura

This is a part-time, non-exempt position and includes eligibility to participate in the Basie’s 401(k)-retirement plan. The hourly pay rate is $16.48.
Interested candidates should apply on The Basie website at https://thebasie.org/jobs/ . No phone calls please.

APPLICATION FORM

 

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Private Instructors / Teaching Artists

The Count Basie Center Academy and Monmouth Conservatory of Music are currently seeking qualified instructors and / or teaching artists for private lessons and group classes. Priority needs are in in the following disciplines:

• Violin / Viola
• Piano
• Vocals

Ideal candidates are responsible for teaching private lessons and group classes to students of all ages and abilities. The ability to teach beginning students is also necessary. Teaching artists and Private Instructors must show organizational skills and an ability to effectively communicate with students, parents and staff.

Qualifications: 

• Degree in your art form(s), education, or relevant experience
• At least 2 years of teaching artist experience within a diverse age group and educational and/or studio settings
• Exceptional knowledge of content in your arts genre
• Strong communication skills
• Classroom management skills
• The ideal candidate is someone who has a passion for arts education and can commit to a consistent schedule
• Bilingual a plus

This is a part-time, hourly position.  Pay is $40 – $60/hr

Candidates must furnish a complete resume, along with a cover letter summarizing their desire to work for the Basie and the Basie’s Monmouth Conservatory. These materials should describe previous teaching and performing experiences in all art forms, ages and levels, in private or public studios or schools. Candidates should also list experience with bilingual learners and / or students with disabilities.

We require that all employees submit to and clear a fingerprint and background check. All candidates must be authorized to work in the United States.

APPLICATION FORM

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Scenic Carpenters – Phoenix Productions

Phoenix Productions is the community theatre company of the Count Basie Center for the Arts. For more than three decades, Phoenix’s presentations at the Count Basie Center have offered actors and audiences alike the opportunity to showcase and experience the finest community theatre in the region.

Phoenix is currently looking for creative and resourceful people who can take a hands-on approach in a fast paced, community theatre scenic construction shop. We’re seeking dynamic, self-sufficient scenic carpenters; team members who are simultaneous problem solvers, and always ready to jump in to help build, install and strike themed scenery. This is an opportunity to use your carpentry skill set to entertain thousands of people!

Required Skills:

• Safe operation and knowledge of hand and power tools as well as typical woodshop equipment
• Work with wood, metals, plastics and other materials to build and/or repair scenic elements
• Ability to read shop and construction drawings
• Knowledge of various panel materials such as pvc, aluminum, acrylic, etc a plus
• Demonstrate high quality, precision work with clean finish results consistently
• Experience with CNC machine and theatrical rigging a huge plus

Qualifications:

• High school degree or equivalent
• Two (2) years Carpentry experience
• Two (2) years work experience, preferably in scenic, set, theatre or finish carpentry
• Positive, hardworking attitude
• Team oriented
• Ability to problem solve

Flexible work hours available (5-20 hours a week) – can work days, evenings and/or weekends.

APPLICATION FORM

 

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Director of Ticketing & Venue Engagement

Position Description
The historic Count Basie Center for the Arts, in the ever-growing and beautiful downtown Red Bank, New Jersey, is seeking an outgoing, service-oriented, experienced Director of Ticketing & Venue Engagement to supervise our ticket sales operations.

Job Description
Reporting to the Chief Operating Officer, the Director of Ticketing & Venue Engagement is responsible for the day-to-day operations of the ticketing department for two on-site venues and is the lead on all customer service issues. This position works in tandem with the Operations, Marketing, and Development departments. The Director of Ticketing & Venue Engagement is responsible for programming and monitoring the ticketing system, tracking daily sales and deposits, providing excellent customer service to all theatre patrons, external clients, and ensures that all revenue generating opportunities are maximized. Additionally, the Director will coordinate and communicate all on sale timelines, presales, show announcements, and artist management requests. This role is highly visible and interacts with sponsors, members, vendors, clients, and resident arts organizations (CODA, New Jersey Symphony Orchestra, Monmouth Civic Chorus). The Director of Ticketing & Venue Engagement leads by example at all times and provides the highest level of customer service to all guests, vendors, clients, and staff. The Director of Ticketing & Venue Engagement will supervise and provide leadership to the Box Office Manager and Box Office staff.

Key Responsibilities:

• Act as systems administrator for ticketing system and liaison between staff, promoters, presenters and the facility
• Creatively prepare, conceive of, and deliver ticketing reports and lists in coordination with Marketing team to maximize sales potential
• Perform event set-up and administration of events in ticketing software for all Basie Center venues
• Responsible for system upgrades, occasional testing of new software and routine maintenance and troubleshooting
• Facilitate night of show settlements in multiple venues with artists/managers in the absence of the Operations management team
• Oversee Phoenix Productions Subscription sales, renewals, subscriber communications, and retainment
• Develop sales strategies to include, group sales, series, promotional offerings, etc.
• Create and monitor a customer service resolution tracking program to ensure that every single guest has a positive experience at the Basie Center
• Develop and maintain documentation and training material on Box Office policies and procedures
• Manage and relay all ticketing related event information to each department and client as needed
• With assistance from Box Office Manager, hire, manage, train, motivate, and schedule Box Office staff
• Set up, coordinate, and execute VIP/Fan Club/Presales with third party ticketing agencies, artist management, agents, etc.
• Support Box Office Manager in handling of special needs and ADA Accessibility compliance as it pertains to ticket sales
• Set a positive example for Box Office staff by modeling professional and expert customer service
• Demonstrate excellent customer service skills, respond promptly to customer inquiries and requests, and develop training program for Box Office personnel in customer service standards
• Reconcile any issues between ticket sales and the financial department including shortages or overages in cash drawers, chargebacks, etc.
• Advise and assist with the implementation, reporting, and generating of event reports using ticketing platform
• Create reports and lists at the request of department heads
• All other duties as assigned

Qualifications

• Minimum 6 years Box Office experience required.
• Minimum 4 years managerial experience required.
• Previous experience with Ticketmaster, AXS, or Tessitura required.
• Previous experience simultaneously managing ticketing operations for multiple venues.
• Excellent organizational skills with the ability to work in a collaborative environment, prioritize and manage multiple, ongoing projects.
• Proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, PowerPoint and Internet software
• Superior customer service skills with the ability to resolve issues efficiently and effectively for internal and external customers, frequently in a time-sensitive environment.
• Excellent written and verbal communications skills.
• Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.

APPLICATION FORM

 

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